Although the potential benefits of Business Process Management (BPM) are commonly accepted by now, its concrete tool-based implementation seems to be afflicted with major difficulties. This is the conclusion drawn by the administrators of "bpm-guide.de", who are watching the BPM software market in Germany, Austria and Switzerland in the capacity of vendor-neutral analysts. Their conclusion is based on a survey of 200 organizations, which has been performed during the first half of 2007.